Before you hit send: crafting workplace e-mails to avoid mishaps.

Before you hit send: crafting workplace e-mails to avoid mishaps.(PEAK PERFORMANCE)
Publication Date: 01-JAN-08
Publication Title: Black Enterprise
Format: Online
Company: Prentice-Hall Inc.
Author: Robinson, Tennille M.

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Description

A decade ago, Barbara Pachter told students, "E-mail is a word document that can and will come back to haunt you." "They [just] laughed. It was this new technology, and people didn't know its implications," she says. Pachter, an etiquette expert and author of New Rules @ Work: 79 Etiquette Tips, Tools, and Techniques to Get Ahead and Stay Ahead (Prentice Hall Press; $13.95), says no one is laughing today, because "they've heard enough horror stories."

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