Maggie Fox remembers when she had an epiphany about social media marketing.
Her young agency had taken on a campaign from Harlequin Enter-prises to promote the horror novel "Blood Ties.'' The campaign generated quite a following on MySpace.com. Until its 14th week. That's when the budget ran out, new content wasn't generated and the program's momentum ground to a halt.
"It just faded,'' said Fox, whose Toronto-based Social Media Group now has...