|
Description
Business today relies heavily on e-mail. Maybe too much so. Users make e-mail work for everything from a collaboration tool and knowledge repository to a filing cabinet. It has largely replaced the telephone and fax.
But new forms of communication also have emerged with Web 2.0 tools, like blogs, wikis, podcasts and RSS (Really Simple Syndication). Users are applying those technologies and seeing business benefits often without any formal guidelines or policies from IT.
With this deluge of information sources, there is rich content and corporate memory that, sliced in the right way, could benefit the organization significantly. So why haven't KM... |
More articles from KMWorld
Everything is miscellaneous: an interview with David Weinberger.(Inter..., November 01, 2007
Text analytics: on the trail of business intelligence., November 01, 2007
New analyst service from Northern Light.(Industry Watch), November 01, 2007
Suite discovery.(Industry Watch), November 01, 2007
Microsoft[R] Office SharePoint[R] Server 2007.(MUST-SEE: BOOTH #201), November 01, 2007
Looking for additional articles?
Click here
to search our database of over 3 million articles.
|
