Bridging the collaboration age gap with unified communications and Web 2.0.
Publication Date: 01-JUN-07
Publication Title: KMWorld
Format: Online
Author: Levitt, Mark

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Description

If you haven't noticed it yet, you will. The younger you are, the more likely you generally favor real-time time collaboration tools over asynchronous (non-real-time) ones. Young adults who are already or will soon be in the workplace prefer tools that can deliver immediate results with no waiting.

According to an online survey, conducted in the fall by the Associated Press (ap.org) and AOL (aol.com), almost half of teens use instant messaging (IM), and almost three-fourths of teens use IM more often than e-mail, while less than a quarter of adults use IM, and almost three-fourths of adults who use IM use e-mail more often than IM.

What does this tell us...



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