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Description
Knowledge management tools and techniques are helping to support e-government initiatives aimed at some of the world's most challenging issues, including poverty, national security and healthcare. At the E-Gov Institute's (e-gov.com) Fifth Annual KM Conference in April in Washington, D.C., participants learned about innovative KM strategies to address those problems.
The U.S. Agency for International Development (USAID, usaid.gov) established the Accelerated Microenterprise Advancement Project (AMAP) to help identify and promote innovations in microenterprise development that can more effectively alleviate poverty and contribute to economic growth. The philosophy of microenterprise development is to put modest resources in the hands of individuals who can use them directly to establish viable businesses, thereby increasing employment and improving livelihoods. AMAP includes three components: microfinance (small-scale credit, savings and insurance); enterprise development (linking microenterprises to competitive markets); and policy (promoting favorable business and investment climates).
"After an evaluation of our microenterprise program several years ago, we concluded that our funding could have much greater impact if we also invested in knowledge management," says Stacey Young, senior knowledge management advisor for microenterprise development at USAID. "By capturing the lessons we're learning and making them available to... |

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