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Designing a band saw for service centers' needs: distributors" core values factor into new product design.

Publication: Metal Center News
Publication Date: 01-NOV-08 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Band sawing is increasing in importance as a value-added process in metal service centers because end-users who previously purchased raw lengths now demand timely delivery of precision cut parts. This change requires band saw manufacturers to focus more keenly on the core values that service centers expect from new machines: low cost of ownership, simplified operation and maintenance, and enhanced safety--all of which lead to higher productivity at a lower cost per cut.

Thus, creating a new band saw begins with listening. Saw operators, service personnel and shop management all have different needs and wants that must be identified through questioning and observation. This...

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