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Article Excerpt
When customer requirements mean a change in technology, it often means a new machine. But, with that comes new problems. Sometimes expert advice is needed to use the upgrade to its fullest capacity.
[ILLUSTRATION OMITTED]
Force Control, Fairfield. OH, produces industrial clutches and brakes. As the developer of the Posidyne clutch-brake system, the company makes oil shear, heavy-power transmission clutches and brakes used in a variety of industries. As customer requirements change, so do Force Control's.
"During the past six or seven years, the economy has had a dramatic effect on our customers' operations," Steve Spurlock, a company machining specialist, said. "They used to buy spare products to keep in inventory. Now our customers order a product when they need it, and expect faster turnaround. They also exert pricing pressure on us. It's a huge challenge."
To meet the changing needs of its customers,...
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