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...credit-card theft situations. An employee of Washington, D.C.-based restaurant swiped my credit card but not just for the payment of the meal. He used it to set-up a Pay-Pal account from which he wired funds, drawn out of my account, to an overseas location. Thankfully in my case, the breach was caught immediately, and there was very little residual damage or cost incurred (just the difference in the exchange rate).

I was lucky, but for each positive story, there are too many that don't have a happy ending. So, is it any wonder that the Federal Communications Commission (FCC) stepped up last year and issued new rules to protect consumers? In an attempt to minimize the possibility of data breaches, the customer proprietary network information (CPNI) rules impose specific rules on telecommunications providers.

Late last year, NTCA pushed to educate telecommunications companies on the revised CPNI rules. Personally, I wondered if their messages hit home. The following examples tell me that a few companies have not addressed the issue. The commission's Web site lists at least 20 cases where CPNI...

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