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Reconstructing the treatment entry process: the average wait time between evaluation and admission at one office decreased from 26 to 9 days.(QUALITY IMPROVEMENT)

Publication: Behavioral Healthcare
Publication Date: 01-MAY-08
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Despite increasing awareness of substance use disorders and their consequences, data suggest that most people who need treatment are unable to access services. For example, the Substance Abuse and Mental Health Services Administration (SAMHSA) reports that in 2006, 23.6 million people age 12...

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...and older needed treatment, but only 2.5 million received care.(1)

People do not receive substance use treatment for multiple reasons. Some are related directly to patients, such as their motivation to enter treatment, continued substance use, or minimal environmental supports (e.g., lack of transportation, inadequate healthcare benefits, or competing family obligations). Other reasons are related to treatment facilities, such as poor staff engagement of patients, burdensome procedures (e.g., duplicate paperwork) taking time away from clinical care, and long delays between the first contact and the evaluation appointment.

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Gateway Rehabilitation Center (GRC), which offers prevention, education, and treatment services at 20 locations in Pennsylvania and Ohio, recognized these problems and launched a...

NOTE: All illustrations and photos have been removed from this article.



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