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...paused then replied, "Well, he's never asked anybody to do anything he wouldn't do himself."
That was the moment Jim Thornton decided to make Mike Wigton an offer. It's typical Jim Thornton. He has way of mixing a traditional analytical approach with often unorthodox methods to reach big goals, in this case rebuilding the senior management team at Provo Craft and Novelty. Provo Craft was founded in 1964 as a single store in Utah; it sold paper, fabric, glue, buttons, and other materials for do-it-yourself home and school projects. Over four decades it grew to become a leading manufacturer, importer, and supplier for a broad range of arts and crafts. But Provo Craft, based in Spanish Fork (population 28,000), about...
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