...patient messages, counting e-mail phone together.

[] C. Additional work transferring portal messages to the electronic health record.

[] D. A significant net cost to the practice.

[] E. A smaller patient sign-up rate than research had predicted.

"Would You Like to See a Doctor Today?" (p. A7)

Q2. As a safeguard to its access policy, what does the practice do to attend to emergency phone calls, according to the article?

[] A. Calls 911.

[] B. Books the patient for the first available appointment.

[] C. Routes the call to the first available nurse.

[] D. Has the patient come into the office as soon as possible.

[] E. Immediately routes the call to a physician in the practice.

Preparing for a Medicare Fee Cut (p. 19)

Q3. According to the article, what would a nonparticipating physician be allowed to...

NOTE: All illustrations and photos have been removed from this article.



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