...understand what changed, and how the new rules must be enforced.

Jinny Moore, customer relations manager at Chariton Valley Telephone Corp. (Macon, Mo.) said the company appointed her as its CPNI compliance officer, responsible for training the entire staff-part-timers and temps included--on the intricacies of the new rules. Moore must establish procedures and documentation for the new...

NOTE: All illustrations and photos have been removed from this article.



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