...County. More than 15,000 patients pass through our doors annually.

As Tarzana's patient volume grew, so did the volume of medical records. Efficient record management was a growing concern, especially the process of chart completion (the actual signing, sealing, and dating of the chart that forms each patient's legal health record).

Tarzana did have a clinical electronic medical record (EMR) system, providing a complete clinical profile of patients, but the organization still had paper records. This led Tarzana to explore and ultimately implement electronic legal health record work-flow technology to enhance record access, thereby streamlining and speeding up the completion process as Tarzana continued to replace its paper records.

A legal electronic health record (EHR) became the organization's documented set of information for each patient encounter, a compartment of the entire patient database that serves as the legal business record for the organization. The legal EHR supports patient care decisions and payment. It also documents services as legal testimony on the patient's illness or injury, reaction to treatment, and...

NOTE: All illustrations and photos have been removed from this article.



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