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USCB Leverages Five9 to Transform Call Center Operations and Deliver Positive Cash Flow for Clients.

Publication: Business Wire
Publication Date: 07-MAY-08
Format: Online
Delivery: Immediate Online Access

Article Excerpt
PLEASANTON, Calif. -- Five9, Inc., a leader in on-demand call centers, announced that medical and financial receivables company, USCB Inc., implemented the Five9 Virtual Call Center to provide patient credit services for premier hospitals throughout California. In business since 1915, USCB is responsible for patient billing, revenue recovery, and customer service to some of the region's largest hospitals.

As a long-time Five9 customer, USCB uses the application to execute inbound and outbound campaigns as needed. "Flexibility is key," said...

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