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...able to "average" billing out about half their time each day. This means that when you look at the entire techs' year they "average" billing out about 4 hours a day.
I'll explain why:
Vacation. Let's assume the tech gets two weeks of paid vacation a year,which comes to 80 hours a year, or 3.8 percent of their total time (80 hours divided by 2,080 hours...
NOTE: All illustrations and photos
have been removed from this article.

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