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Article Excerpt
Attention business communicators and e-mail users: Although your high school English teacher is not looking over your shoulder, the rules of standard grammar and punctuation still apply. Yes, dear readers, that means a sentence begins with a capital letter and ends with a period in addition to all other normal punctuation, word spellings and verb/noun pairings.
"It is never acceptable to use anything other than correct grammar and punctuation in written, e-mail and verbal communications for business," said Karen Lindsey-Lloyd, director of career services at Mississippi College. "With more and more of Gen Xers and Millennials using text messaging, we tend to think it's okay to write and speak in a sort of short hand. It is not. Business professionals still seek clear and well-written communications because of the thousands of e-mails most people receive daily."
Lisa Morgan is a former high school English teacher who now...
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