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Six Sigma and Lean Six Sigma.

Publication: Radiologic Technology
Publication Date: 01-NOV-07 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Six Sigma and Lean Six Sigma.(MANAGEMENT TOOLBOX)

Article Excerpt
As health care reimbursements continue to decline and the aging population grows, health care leaders are searching for innovative approaches to increase revenues and reduce costs. In addition, transparency in health care and the current focus on quality have compelled health care leaders to adopt creative methods for improvement. As a result, health care organizations are implementing Six Sigma and Lean Six Sigma as business strategies. Six Sigma has been used in manufacturing for more than a decade to reduce defects and variations, eliminate errors and achieve excellence. In the late 1990s the health care industry began applying these same concepts to quality improvement activities. (1)

Six Sigma concentrates on the customer and analyzes facts and data to solve problems and arrive at solutions. The 3 main areas targeted by Six Sigma are improving customer satisfaction, reducing cycle time and decreasing defects. More importantly, Six...

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