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Customer experience employee guide.

Publication: Communication World
Publication Date: 01-JUL-07
Format: Online
Delivery: Immediate Online Access
Full Article Title: Customer experience employee guide.(the best of the best)(Lane D. Stockbrugger from Farm Credit Canada gets award)(Brief article)

Article Excerpt
[ILLUSTRATION OMITTED]

Entrant's name: Lane D. Stockbrugger

I couldn't put this entry down....

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