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...databases) and unstructured content (stored in file systems, content management systems, email servers, and more), is growing between 60 and 200 percent per year and is generating a number of negative side effects: storage costs draining IT budgets, eDiscovery costs paralleling the explosion in growth, and employee productivity limited by time wasted searching for information that is often never found and ends up being recreated.

Since the majority of the information that is accumulating is unstructured (up to 80 percent in some industries), content management represents a critical technology to help address this explosive growth. As organizations consider the role of content management in the broader information management context, increasingly, they are choosing to standardize on an ECM platform in order to build an information infrastructure across the enterprise. A common infrastructure reduces the cost of developing and deploying line-of-business solutions, improves integration with business applications, and enables the proactive management of the information lifecycle.

The role of content management within Information Lifecycle Management (ILM) is to...

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