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Focus on customer satisfaction.

Publication: African Review of Business and Technology
Publication Date: 01-JUL-07
Format: Online
Delivery: Immediate Online Access
Full Article Title: Focus on customer satisfaction.(Country Update)

Article Excerpt
MULTI-TRADE SHIPPING Line, Safmarine Container Lines NV, has strengthened the company's global focus on customers with the appointment of two executives to head its newly-created Global Sales & Marketing and Global Customer Service & Service Delivery portfolios.

According to Safmarine CEO, Ivan Heesom-Green, the restructuring of Safmarine's sales and...

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