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Keep your clients happy: broaden your horizons.

Publication: National Underwriter Property & Casualty-Risk & Benefits Management
Publication Date: 26-JAN-04 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Keep your clients happy: broaden your horizons.(CEO insights: 2004 outlook section)

Article Excerpt
The independent agency network is important to our nation and our economy. Individuals, small and large businesses, non-profits, and public entities depend on their local agent or broker.

As President and Chief Executive Officer (CEO) of Aon Specialty Product Network (ASPN), I spend a lot of time talking with independent agents and brokers. No matter where they are located, no matter their size, most tell me the same thing, "My clients have become very...

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