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Alorica Inc. Selects AT&T to Help Drive Initiatives for Customer Contact Center.

Publication: PR Newswire
Publication Date: 26-JUL-07
Format: Online
Delivery: Immediate Online Access

Article Excerpt
New Suite of Services Will Support the Needs of Alorica's Contact Center Business

CHINO, Calif., July 26 /PRNewswire-FirstCall/ -- AT&T Inc. has announced that Alorica Inc. has expanded its relationship with AT&T with a three-year $9 million agreement for network upgrades and new services. Alorica is upgrading its local area network and hardware architectures to support a state-of-the-art contact center that will support the company's business.

Alorica is a leading customer service-management provider that supports the entire customer life cycle - from front-office customer interaction to back-office reverse logistics. The company delivers fully integrated solutions, such as customer interaction management, service logistics, depot and on-site repair services, in-home integration and total...

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