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Bridging the collaboration age gap with unified communications and Web 2.0.

Publication: KMWorld
Publication Date: 01-JUN-07
Format: Online
Delivery: Immediate Online Access

Article Excerpt
If you haven't noticed it yet, you will. The younger you are, the more likely you generally favor real-time time collaboration tools over asynchronous (non-real-time) ones. Young adults who are already or will soon be in the workplace prefer tools that can deliver immediate results with no to...

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...waiting.

According an online survey, conducted in the fall by the Associated Press (ap.org) and AOL (aol.com), almost half of teens use instant messaging (IM), and almost three-fourths of teens use IM more often than e-mail, while less than a quarter of adults use IM, and almost three-fourths of adults who use IM use e-mail more often than IM.

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NOTE: All illustrations and photos have been removed from this article.



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