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BLAME CMO TURNOVER ON METRICS MANIA; DEATH BY DATA: An extreme focus on quantitative measurement is killing CMOs' sense of innovation.

Publication: Advertising Age
Publication Date: 18-JUN-07
Format: Online
Delivery: Immediate Online Access
Full Article Title: BLAME CMO TURNOVER ON METRICS MANIA; DEATH BY DATA: An extreme focus on quantitative measurement is killing CMOs' sense of innovation.(CMO Strategy)

Article Excerpt
Byline: LLOYD TRUFELMAN

The malaise plaguing chief marketing officers has been well documented, with the average tenure of a CMO now lasting only 26 months, according to the latest research from Spencer Stuart. High CMO turnover may be due, in part, to the fact that over the past few years, the balance between the art and science of marketing has tilted much too heavily toward quantitative metrics and away from its historical position as a qualitative, creative practice.

While the advance of science is usually a hallmark of progress, the current demand for greater...

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