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...world.
In addition the legal responsibility to keep employees safe, there is moral component as well, says Richard Culver, senior director of security services for International SOS, a security services firm. "Employees expect that their company will do the right thing." And their families expect it as well.
According to Bill Connors, executive director and COO of the nonprofit National Business Travel Association, "Even small companies are more worried about their liability today."
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Some companies depend on their travel management partners, along with alerts issued by the U.S. State Department, to keep them informed about potential problems in their foreign locations. However, the general security alerts issued by the State Department or by travel management firms are typically less timely, detailed and specific than those provided by companies that specialize in employee monitoring, risk assessment and medical evacuation services.
Choosing A Security Provider
Oil and gas companies and other firms that routinely work in volatile areas of the world have used the services of companies like International SOS for many years. Since the terrorist attacks of Sept. 11, 2001, an increasing number of employers in other industries are discovering the value of such services as well.
How does a company decide whether it needs such coverage--and whether it can afford the expense, which can be considerable? Depending on the level of services selected, the number of employees covered and the frequency of travel, fees can range from a few thousand dollars to many thousands of dollars annually.
Larger companies with a significant overseas presence are the primary clients for most of these security providers. But while the cost may be less of an issue for Fortune 1,000 corporations than for smaller organizations, Connors advises all companies--even...
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