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Kenwood/DeLonghi selects speech self-service solution from Telephonetics VIP.

Publication: Telecomworldwire
Publication Date: 13-JUN-07
Format: Online
Delivery: Immediate Online Access
Full Article Title: Kenwood/DeLonghi selects speech self-service solution from Telephonetics VIP.(Brief article)

Article Excerpt
TELECOMWORLDWIRE-13 June 2007-Kenwood/DeLonghi selects speech self-service solution from Telephonetics VIP(C)1994-2007 M2 COMMUNICATIONS LTD http://www.m2.com

A speech self-service solution from Telephonetics VIP, a speech recognition and voice automation company, has been selected by Kenwood/DeLonghi, a household appliance manufacturer, to improve customer service within its call centre.

Kenwood/DeLonghi has previously implemented...

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