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The building blocks to governing for results.(The Bookshelf)(Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done)(Book review)

Publication: Government Finance Review
Publication Date: 01-APR-07
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Results That Matter: Improving Communities by Engaging Citizens, Measuring Performance, and Getting Things Done

Paul D. Epstein, Paul M. Coates, and Lyle E. Wray with David Swain.

Publisher: Jossey-Bass 272 pp., 2005

Results That Matter sets out with an important goal: to provide...

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...a set of tools to individuals and organizations so that they can more effectively work toward improving their communities. Epstein, Coates, and Wray describe the many ways to increase citizen engagement and use the Effective Community Governance Model to demonstrate the interaction among various constituencies within a community They breathe life into the model using 25 examples of communities across the United States, illustrating the benefits of the model at work.

The Effective Community Governance Model blends the three"core community skills" referred to in the book's...

NOTE: All illustrations and photos have been removed from this article.



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