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TXU Energy Announces Enhanced Residential Customer Protections.

Publication: PR Newswire
Publication Date: 07-JUN-07 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Commitments Include Summer Protections Regarding Disconnection, Flexible Payment Terms for At-Risk Customers, Expanded Deposit Waivers

DALLAS, June 7 /PRNewswire-FirstCall/ -- Today, TXU Energy, a subsidiary of TXU Corp. , announced new customer protections, including a summer moratorium on disconnects for critical care, low-income, and customers that are at least 62 years of age. TXU Energy will also waive deposit requirements for low-income residential customers that are at least 62 years of age and for all customers with a good record of timely payments. Additionally, TXU Energy will not charge customers penalties for cancelling month-to-month electric service.

"In this competitive market, being responsive...

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