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Article Excerpt
Benchmarking is a key way for healthcare providers to continually improve the quality of care. While medical care providers have had a wealth of benchmarking data to guide their efforts for many years, this has not been the case for behavioral healthcare providers.
Realizing this need, Behavioral Pathway Systems (BPS), a behavioral healthcare benchmarking services vendor, partnered with the New Jersey Association of Mental Health Agencies, Inc. (NJAMHA). In July 2005 we launched the Benchmarking for Best Practices Initiative, which we believe is the first statewide program of its kind.
One-third of NJAMHA's 125 provider organizations are participating in the Benchmarking Initiative. By gathering data about their performance levels, comparing this information with their peers' data, and adopting best practices, participants continually are enhancing their effectiveness.
Within minutes of data submission, providers receive individualized reports containing comparative data based on benchmarks grouped into three categories:
* Clinical benchmarks include rates of no-shows,...
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