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Consumer Direct reaches 3 million milestone.

Publication: M2 Presswire
Publication Date: 31-MAY-07 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
M2 PRESSWIRE-31 May 2007-UK Government: Consumer Direct reaches 3 million milestone(C)1994-2007 M2 COMMUNICATIONS LTD

RDATE:31052007

Consumer Direct, the government-funded helpline, is announcing today that it has responded to over three million calls and emails since its launch in 2004.

In a recent customer survey, 84 per cent of users said they were satisfied with the service and 48 per cent said that they had completely resolved their issue after contacting Consumer Direct.

Respondents also said that in addition to helping obtain refunds, repairs and replacements, Consumer Direct had saved them...

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