...became known as the "October Surprise" hit East Aurora and the surrounding area.

The snow was piling up, the superintendent told him, and he asked Rizzo to activate the district's emergency communications system.

"So fired up my laptop, logged on to the website, changed the site to indicate that we're closed, and sent out the alert to all the parents in the district," Rizzo says. "Then I went back to sleep."

Using a web-based emergency communications system from School World (www.schoolworld.com), Rizzo sent text messages and e-mails to parents, students, and teachers 3,000 miles away to let them know that school would be canceled that morning. He repeated the process before daybreak over the next few days, as downed power lines kept the school system and the entire region at...

NOTE: All illustrations and photos have been removed from this article.



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