Home | Business News | Browse by Publication | E | E Semanal

BMC Software, en la ruta del negocio: el área mentora de la estrategia de la firma: BSM (Business Service Management), representa una tercera parte del total de BMC Software a nivel mundial.

Publication: E Semanal
Publication Date: 17-OCT-05 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
Para continuar con la inercia que BMC Software tiene en el mercado mexicano, Jim Grant, vicepresidente y director general de la unidad de negocio Service Management en BMC Software, visitó a México con el objetivo de tener mayor interacción y acercamiento con sus clientes y canales.

En su visita, Grant platicó con eSemanal acerca de su visión de la estrategia Business Service Management (BSM), que se refiere a la implantación de la infraestructura de la firma, a través de ocho rutas de valor en las que las aplicaciones y servicios de BMC Remedy Service Management, son componentes esenciales para lograrla.

Las ocho rutas consisten en:

* Administración de infraestructura y aplicaciones

* Administración de eventos y del impacto del servicio

* Administración del nivel de servicio

* Administración de la capacidad y aprovisionamiento

* Administración de cambios y configuración

* Administración de activos...

Read the FULL article now - Try Goliath Business News - FREE!   
You can view this article PLUS...

  • Over 5 million business articles
  • Hundreds of the most trusted magazines, newswires, and journals (see list)
  • Premium business information that is timely and relevant
  • Unlimited Access

Now for a Limited Time, try Goliath Business News - Free for 3 Days!
Tell Me More   Terms and Conditions

Get Goliath Business News for 1 year - Just $99 (Save 65%)
Tell Me More   Terms and Conditions

Already a subscriber? Log in to view full article



More articles from E Semanal
HASP HL: para proteger su software: despu�s de crear su aplicaci�n no ..., October 17, 2005

Looking for additional articles?
Search our database of over 3 million articles.

Looking for more in-depth information on this industry?
Search our complete database of Industry & Market reports by text, subject, publication name or publication date.

About Goliath
Whether you're looking for sales prospects, competitive information, company analysis or best practices in managing your organization, Goliath can help you meet your business needs.

Our extensive business information databases empower business professionals with both the breadth and depth of credible, authoritative information they need to support their business goals. Whether it be strategic planning, sales prospecting, company research or defining management best practices - Goliath is your leading source for accurate information.