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Article Excerpt
As more and more behavioral health organizations adopt software solutions for administrative, clinical, and financial functions, executives are learning that implementing organization-wide information systems is a far cry from going to Best Buy and purchasing off-the-shelf software for PCs.
In fact, industry experts have a whole list of dos and don'ts for behavioral health organizations buying and implementing software solutions. The absolute bottom-line advice: Really "look before you leap" by paying attention to software contracts, say those in the know.
Dave Dimond, senior vice-president at Technology Solutions Company (TSC), a consulting firm specializing in provider software implementations, talks about software agreements as "prenuptials" to what is in effect a marriage of sorts--the vendor and provider organization working together to successfully install, implement, and maintain a software package. Thus, a software contract should never be entered into lightly, advises Dimond.
Laura Kreofsky, a manager of the Advisory Services Practice at First Consulting Group, urges provider organization executives to consider the potential complexity of negotiating software contracts. "Don't underestimate the time and energy required for...
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