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Time for a human resources credo?

Publication: Business Forum
Publication Date: 22-MAR-06
Format: Online
Delivery: Immediate Online Access

Article Excerpt
An enterprise realizes fully that its workers are not accompanied by a manufacturer's manual as an operating guide as are its capital tools. Yet, the productive contributions of workers are critical to the success of the enterprise. So, human resources professionals spend much of their time...

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...with the processes and practices designed within the enterprise to harness these productive contributions. They assist the enterprise in substituting judgments for the missing operating manual.

The HR Professional in an Enterprise

An HR staff is expected to have in place effective recruiting, testing and interviewing, and selecting processes. Training programs are expected to help the workers achieve and maintain productive levels. Benefits and compensation administration consume much of the human resources staff's time. Effective record keeping of time and performance records, as well as personnel files, fall upon the staff's shoulders. Complaint systems and personal assistance programs are administered through the staff. Legal compliance processes have risen to high levels of importance with laws such as the National Labor Relations Act, Americans with Disabilities Act, Economic Opportunity Act, Civil Rights Act, Occupational Safety and Health Act, Social Security Act, Fair Labor Standards Act, workers' compensation statutes and the Family and Medical Leave Act. The personnel manual falls under the jurisdiction of human resources professionals, as do many of the communication instruments. An enterprise, in practice, constructs its own manual or operating guide for productive workers. It looks to its human resources professionals to keep this employee manual up-to-date.

With the variety and volume of necessary practices and processes in daily HR operations, these professionals can easily get overwhelmed in reacting. Further, HR professionals have traditionally been expected to weather any change in management thinking. Yet, the HR professional likely did not move into this field out of love for administrative activities. More likely, HR professionals were attracted by the prospect of making some worthwhile contributions to the enterprise by assisting in the design of programs...

NOTE: All illustrations and photos have been removed from this article.



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