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...was as ambitions as it was necessary.

According to the organization's senior leaders, the drive to evolve through technology has positioned the DAV to provide improved service for today's veterans, while remaining relevant for decades to come.

"We're keeping pace. In fact, we're getting ahead. When it comes to our mission, DAV is the preeminent leader in information technology," said Greg Nichols, Director of IT. "We set out to transform the way our organization thinks about technology and how we use it. Along the way we benchmarked our progress against other nonprofits, governmental agencies and for profit organizations; and to date, we can't find a comparable organization that does as much and spends as little as the DAV. We are actually spending less than we did 10 years ago in IT--and each year we spend less."

Moving at the speed of information

"Although this revolutionary transformation didn't...

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