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Blue Cross and Blue Shield of Kansas City Improves Productivity, Profitability with TriZetto's Facets e2 Workflow Application.

Publication: Business Wire
Publication Date: 16-NOV-06 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
NEWPORT BEACH, Calif. -- The TriZetto Group Inc. (NASDAQ: TZIX) today announced that Blue Cross and Blue Shield of Kansas City (BCBSKC) is processing an average of 15 percent more claims per day since implementing TriZetto's Facets e2 Workflow software. Facets e2 Workflow automates manual processes and streamlines workflows, helping health plans to reduce claims turnaround times and administrative costs, while helping to increase satisfaction among providers and members.

For health plans, one key to efficient claims processing is routing claims to the right person at the right time, as workloads fluctuate. With Facets e2Workflow, claims are prioritized and routed automatically according to rules established by the plan's business staff. The application uses a natural language feature, which allows health plan employees - even those without extensive IT training - to...

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