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Toshiba Receives Customer Interaction Solutions(R) Magazine's IP Contact Center Technology Pioneer Award; Toshiba Strata ACD Call Center Lauded for its Innovation.

Publication: Business Wire
Publication Date: 22-AUG-06 		Format: Online
Delivery: Immediate Online Access

Article Excerpt
IRVINE, Calif. -- Toshiba America Information Systems Telecommunication Systems Division (TAIS TSD) has been named the recipient of Technology Marketing Corporation's (TMC(R)) Customer Interaction Solutions(R) magazine (www.cismag.com) 2006 IP Contact Center Technology Pioneer Award for its Strata ACD Call Center Solution. The Award recognizes companies that have created successful and innovative IP contact center products and services. Customer Interaction Solutions has been the leading publication in CRM, call centers and teleservices since 1982(TM). The IP Contact Center Technology Pioneer Award was announced in the July 2006 issue of Customer Interaction Solutions magazine.

"Customer Interaction Solutions IP Contact Center Technology Pioneer Awards honor the most innovative and user-friendly solutions available in today's market," said Nadji Tehrani, executive group publisher and editor-in-chief of Customer Interaction Solutions. "Toshiba's Strata ACD Call Center Solution has proven an excellent tool to help enterprises reap an array of benefits of...

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