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Growing Companies Gain Traction Leveraging Five Client Service Techniques; MSNBC.com Columnist and Customer-Focus Expert to Share Progressive Client Relations Techniques and Scenarios.

Publication: Business Wire
Publication Date: 30-MAY-06 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Growing Companies Gain Traction Leveraging Five Client Service Techniques; MSNBC.com Columnist and Customer-Focus Expert to Share Progressive Client Relations Techniques and Scenarios.(Company overview)

Article Excerpt
DES MOINES, Iowa -- For small- to medium-sized businesses to grow in today's increasingly competitive landscape, they must compete not only to acquire, but also to retain their clients. Formal client-service processes generally do not exist in the small business world, presenting opportunities and challenge.

As a dedicated partner to women owners of growing businesses, the Principal Financial Group(R) will offer the complementary teleclass Feeling the Love: Five Best Client Service Techniques on Tuesday, June 27 at noon CST. During this class, women business owners will get an edge by learning how to implement simple client...

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