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"Bug's-eye" view or a "bird's-eye" perspective?(knowledge management)

Publication: KMWorld
Publication Date: 01-MAY-06
Format: Online
Delivery: Immediate Online Access

Article Excerpt
Could you imagine going through life with only a bug's-eye view of the world? Or would you prefer the perspective of a bird as it soars from the heights to ground level, providing the complete scope and context of your surroundings? If you are like most people, you would clearly prefer the to...

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...latter the former. Yet, why have most corporations today settled for the metaphorical equivalent of a bug's-eye view of their business data?

One of the unanticipated by-products of Moore's Law is the explosive growth of data. Since computing power and resources can double every 18 months, the growth in data created and stored as a result of that computing power has grown exponentially. To corral this information-rich world, a new approach to search with a navigation-based underpinning is required.

Most organizations have relied on traditional keyword search technology in order to satisfy specific business queries within specific data repositories. Traditional portals, search engines and enterprise search tools are good at retrieving a large data set, but poor at quickly sifting through the results to get to the specific information required. This is the difference between a bird's-eye and bug's-eye view. With navigation, people do not need to know how to ask for information they need (like they do with Google) because relevant content is presented to them in facets, and they immediately get a sense of all the content that is available on a particular topic. Navigation is the perfect marriage between the bird's-eye and bug's-eye view.

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