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Required or not, professionals take time for continuing ed.

Article Excerpt
When computer technicians show up at a client's office to fix a vexing computer problem, they have to be prepared to do just that--fix the problem. Clients usually pay on a per-hour basis, and "nobody wants you training on-site," said Eric Gibens, CEO of Tupelo-based RedMagnet, a technology company. "They don't want to pay for your training."

Every type of business, from technology to construction to public relations, can benefit from continuing education for its employees, and for many, it's a requirement. Much of RedMagnet's continuing education is driven by the companies it supports, like Best Software Inc. and that company's accounting software. RedMagnet's technicians are evaluated yearly to ensure they will know how to help clients using that software. RedMagnet is also a Microsoft-certified partner, and so technicians must be trained on all of Microsoft's products before they hit the market....

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