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Exceeding customers' expectations taken seriously.

Publication: Mississippi Business Journal
Publication Date: 01-MAY-06
Format: Online
Delivery: Immediate Online Access
Full Article Title: Exceeding customers' expectations taken seriously.(Graham Homes Inc.)

Article Excerpt
MADISON -- After Paul Graham finished building the Madison home of Charles and Ava Warren in 2002, they were so pleased, the couple felt compelled to let others know about their happy experience.

"He was always honest, dependable and very knowledgeable," said Charles Warren. "Paul was always very accommodating on our needs and requests concerning the construction. The quality of the home construction exceeded our expectations and we're more than satisfied with the outcome of our home."

Graham doesn't take those words lightly. As general contractor for residential construction in Madison and Ridgeland, he runs a one-man shop with one goal in mind: "I simply try to always treat my customers, vendors and workers as I would...

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