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Article Excerpt CANTON -- Can the employees of Nissan Canton produce vehicles that please drivers and score high with independent surveys?
Quality issues have plagued the Canton Nissan plant, as reflected by not-so-rosy reports of J.D. Power and Consumer Reports, but execs say a more positive story is now being told, thanks to new systems and quality checks. Reductions in warranty claims are already showing an 83% drop from November 2004 to November 2005 for all Canton-produced vehicles. The reduction far exceeds Nissan's initial goal of a 20% reduction in claims per year.
Nissan and Infiniti jumped from 11th place in 2004 to 5th place in J.D. Power's 2005 Initial Quality Study, out of 14 automotive manufacturers. And, Nissan North America (NNA) reports that combined FY2005 sales for Nissan and Infiniti totaled 1,075,097, up 6.1% over last year's record breaking year of 1,013,295 units.
"The cloud...
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