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What's in a name.

Publication: Doors and Hardware
Publication Date: 01-MAR-06 		Format: Online
Delivery: Immediate Online Access
Full Article Title: What's in a name.(SHELF LIFE)

Article Excerpt
DOES ANYONE REMEMBER A TIME WHEN THE GUY WITH A MOP and an enormous ring of keys was called a janitor? It seemed like all of a sudden they went off to a convention and came back as custodians. Some made it to the elevated status of "custodial engineer"; but that probably required a few more years of schooling. The word janitor refers to someone who cleans and maintains a building; but the word custodian refers to a caretaker, someone in charge. Although the name change was a simple swipe of the pen, the perception of the job responsibilities changed drastically. No longer were the men and women of this profession cleaning up after someone else. They were the caretaker of the facility. It became their baby. The mindset had changed to one of ownership. Isn't that something we strive for in our distribution businesses?

When we teach classes on inventory management, we tell the students we want them to all sleep like owners of...

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