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Be the change you wish to see in the world.

Publication: Strategic Finance
Publication Date: 01-MAR-06 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Be the change you wish to see in the world.(Best Practices)(Column)

Article Excerpt
The title of this month's column is pure Gandhi. He lived by this mantra. By adhering to it he led the people of India and brought the British Empire to its knees nonviolently. What may be disquieting in Gandhi's words is the implication that an organization's transformation is dictated by the leader's willingness to undertake a personal makeover. The one leader who lives the change she wishes to see will accomplish 1,000 times more than 100 leaders who just talk. Words stop at the head; actions are compelling because they strike at the gut.

A leader pointing to candor must be forthright herself; a leader striving for customer service must tend to the needs of those around him; a leader looking to embody lean principles must eliminate wasteful action in her own life; a leader seeking a global presence must seek out diversity; a leader asking for greater focus must stop multitasking; a leader wishing for integration must embrace collaboration.

I can't help but think of Jack Welch, who led not one, not two, but three major transformations of an institutional icon. He profoundly influenced my life, allowing me to help...

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