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How to disagree: go up against your boss or a senior executive and live to tell the tale.(Development)

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Publication: T&D
Publication Date: 01-APR-04
Delivery: Immediate Online Access
Author: Daley, Kevin

Article Excerpt
Let's say you've been directed to reduce your training department's budget when it's already stretched as much as possible. Or you've been asked to provide training that you know would put your learners to sleep. Or maybe you've been told to promote someone you feel isn't ready for the job, or to move to a blended solution that seems unbalanced. You feel you have to disagree, but how?

Similar to death and taxes, having to disagree with the boss is a fact of working life. Indeed, it's your responsibility to push back when you feel that your organization will be harmed by a supervisor's decision. Here's how to disagree successfully with your boss or a senior executive--and make the interaction both a learning experience and a chance to show your smarts.

Begin by committing yourself to meet the challenge objectively, without defensiveness or anger. Be honest with yourself about your motives: Are you focusing on the goals of the business or protecting your job? Are you harboring resentment that it's the boss and not you who has decision-making authority? Are you questioning his directive because you think he's a dummy who couldn't possibly be suggesting something good? Also consider how you resolved previous disagreements with your...

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