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A seat at the table: in a slight departure from the usual E-Learning column, the subject is Speaking the Language of Executives--one of the biggest skill gaps in the learning profession. As for that seat at the table, technology can help get you there.(E-Learning)(Column)

Publication: T&D
Publication Date: 01-FEB-04
Format: Online
Delivery: Immediate Online Access

Article Excerpt
"Pedagogy? He kept talking about pedagogy," one senior executive recently scoffed to me, describing his dinner with a career learning and development professional. "I mean, I have my MBA from one of the top schools in the country, and I'd never heard the word pedagogy. I had no idea what the...

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...heck he was talking about the entire evening."

I could sympathize. To me, the word pedagogy sums up everything that's wrong with the profession. It sometimes appears that training and development professionals work hard to have their own language, seemingly bent on creating "semantic chaos," as Pat Galagan, ASTD's managing director of content, reported recently. The goal might be to sound smart when rather they should convey ideas in simple, easy-to-comprehend language. * "The Future of the Profession Fromerly Known as Training," by Pat Galagan (December 2003 T+D).

Kevin Kruse, a self-professed "e-learning guru," recently admonished people for buying a book he wrote a few years ago, recommending that they buy another professional's new book on the same subject, written in a more straightforward manner. Says Kruse, "I was a young pup when I wrote mine so I did the 'oh so serious,' trying-to-sound-smart style and the classic ISD stuff. Boring!"

Bored and confused. That's a pretty good summary of the way most senior executives feel upon immersing themselves in our world. While experts in the profession debate whether their industry should be called training or performance or human process engineering and debate the gap between humanistic versus behaviorist approaches, senior executives are rolling their eyes as soon as they walk out of the room. What executives want to hear are good ideas to improve the business, simply explained, not someone intentionally speaking over their heads and daring them to keep up.

Speaking the language of executives is one of the...

NOTE: All illustrations and photos have been removed from this article.



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