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..."local" information relevance to the immediate group was added to organisational messages and where information was encouraged to flow in all directions--down, up and sideways. It is important to view team briefing as one plank in the communications strategy of the organisation.

Definition

Team briefing is a process which involves managers and supervisors' talking to their teams about what is happening in the workplace. The basic principles are that it:

* is face-to-face

* takes place in small teams

* is led by the team leader

* happens on a regular basis

* includes both organisational and team information

* offers an opportunity to ask questions.

Advantages of team briefing

Team briefing:

* establishes a downward communication system

* improves upward communication

* ensures regular communication

* managers are...

NOTE: All illustrations and photos have been removed from this article.




More articles from Chartered Management Institute: Checklists: People Management
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