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Article Excerpt EDISON, N.J. -- UniPress(R) Software, Inc., a leading mid-market provider of 100% web-based service desk automation software, today announced that its FootPrints(R) North American Reseller Advantage Program continues to attract leading technology resellers. PC Mall, Inc., Softchoice, and ASAP Software are the latest to select FootPrints to address heightened mid-market demand for web-based, multi-channel service and support automation solutions.
The FootPrints line of web-based service desk software helps organizations centrally manage their multi-channel support initiatives, streamline workflow, minimize costs, and implement industry-backed best support practices, including IT Infrastructure Library(R) (ITIL).
PC Mall, Inc., a leading rapid response...
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