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Making software procurement easier: before you get into the nitty-gritty details, take these five steps to weed out products that won't work for you.

Publication: Behavioral Health Management
Publication Date: 01-SEP-05
Format: Online
Delivery: Immediate Online Access
Full Article Title: Making software procurement easier: before you get into the nitty-gritty details, take these five steps to weed out products that won't work for you.(VIEWS ON TECHNOLOGY)

Article Excerpt
I can't stand this new program! Who decided to buy this system? Can I go back to using our old software?

These are just a few of the comments that make an administrator or program manager cringe during a new software application's implementation. Selecting the wrong vendor and product usually leads to employee turnover, a failed implementation, or both. A failed implementation's impacts on practice management or electronic clinical record (ECR) application include loss of employee morale, productivity, and money. So, how do you ensure that your organization does not make a mistake when selecting a new software vendor? Here are five steps that should separate the legitimate vendor contenders from the pretenders.

Step one: Define goals and objectives for the new application. A fatal (and common) mistake made by an organization's decision makers when selecting new software is not defining precisely what they want the application to accomplish. The...

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