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Spreading its wings to a variety of business services.

Publication: Westchester County Business Journal
Publication Date: 26-SEP-05 		Format: Online
Delivery: Immediate Online Access
Full Article Title: Spreading its wings to a variety of business services.(Competitive Edge: EAGLE BUSINESS MACHINES INC.)

Article Excerpt
Being a sales representative for Eagle Business Machines Inc. in Elmsford isn't the easiest sales job to learn. You have to know a lot of different subjects.

Eagle sells, leases, repairs and provides maintenance and supplies for copy machines, but nowadays that only amounts to about 60 percent of its business. The company also sells, installs and services computer and telephone systems. It also offers shredding services. And scanning services. Eagle is even looking into the installing of security cameras.

"We want the customer to only have to make one phone call for sales and service of both their computers, the software for their computers, the wiring, the copiers, everything to run your office from soup to nuts," said Joseph Magardino Sr., president and owner of the company. "And in the end, the customer loves it."

Taking responsibility for a variety of machines in the office has been one of the ways Eagle Business Machines has been able to attract more business than the typical copier dealership.

Eagle grew 20 percent last year with annual revenues rising to $6 million. The company is growing at a more moderate 12 percent rate this year, Magardino said.

Annual sales for office-machine dealers...

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